Our hearts go out to all those affected by the recent flooding.
For WellCare members affected by the heavy rain, we want to ensure your medical needs are being met.
Care and medications:
- We made our usual authorization process easier during this time. This is so you can receive care from your doctors. Medications can be refilled at any time, even if it is too soon.
Transportation:
- If you need help with transportation call the Community Connections Help Line at 1-866-775-2192 (TTY 711).
Crisis counseling services:
- 24-hour Behavioral Health Crisis line at 1-855-661-6973 (TTY 711).
Community resources in your area:
- Call Community Connections Help Line at 1-866-775-2192 (TTY 711) or call the Red Cross at 1-270-781-7377.
Visit the governor.ky.gov/news website for more information and updates.
If you have a medical condition affected by the flooding, call us at:
- Medicaid: 877-389-9457 (TTY: 711)
- Medicare: 833-444-9088 (TTY: 711)
- Ambetter: 833-705-2175 (TTY: 711)
- If this is an emergency call 911 immediately