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Due to Hurricane Milton, it may take a longer to answer your call. Do not hang up. If this is urgent call 911 now.

WellCare's Provider Portal: Now with Improved Live Chat

July 8, 2021

Dear Provider,

Get help when you need it with our live Chat support feature. Our Secure Provider Portal offers live Chat, the fastest and easiest way to reach us when you have questions. If you would like more information about live chat on the provider portal, please contact your provider representative.

Quickly access live Chat from these additional pages:

  • Provider home page
  • Care management home page (Authorizations)
  • Claims main page
  • Claims > Appeals/Disputes page

Download the attached helpful flyer for more information.

Sincerely,

WellCare