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WellCare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

Safelink Wireless Lifeline Program

With the current COVID-19 outbreak, WellCare of Kentucky is committed to ensuring the health and safety of our members and providers. WellCare of Kentucky wants to help our providers stay connected to WellCare of Kentucky members so they are able to continue to provide the care and services they need during and after this crisis.

WellCare of Kentucky has collaborated with SafeLink to offer members a smartphone, at-no-cost, allowing them the means to access Telehealth virtual appointments. This further prevents the need to put the public and providers at increased risk, complying with the CDC’s guidelines on social distancing.

We encourage providers to tell their WellCare of Kentucky members that SafeLink phones are available through our program, so they can continue to receive exceptional care while preventing the spread of this virus.

Members may apply today at: www.safelink.com or 1-877-631-2550 by entering Promo Code: “WELLCARE”.